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Rory Yates
Sep 11, 20234 min read
Policies come, policies go, but a bad claims experience will always hurt me
I have heard a lot recently from people (as “customers”) who “have never really experienced a claim before” and “so it doesn’t really...
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Rory Yates
Sep 11, 20233 min read
Unpacking an Ambitious Claims Transformation
At the Instech “Insuring the future of Mobility” event on 23rd May we got to hear about telematics, IoT, EV’s, the challenges with...
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Rory Yates
Sep 11, 20233 min read
From start-up to scale-up?
Despite the reported "low sales numbers" and concerns the Amazon Insurance dilemma is currently only inferred, and sales is unlikely to...
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Rory Yates
Sep 11, 20234 min read
Why Ambition is Essential to the Future of Insurance
Just as we feel the strains of the SVB news and other economic factors I thought I'd post this reflection on the Ambitious Insurer Awards...
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Rory Yates
Sep 11, 20234 min read
Takeaways from the Floor: At Insurtech Insights Europe 2023
As new technologies fill the multiple floors of this year’s stellar Insurtech Insights Conference, I am asking, is something being lost...
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Rory Yates
Sep 11, 20234 min read
To Thrive, Insurers Must Embrace Regulation. Not See it as an Obligation
Here's the thing, regulation continues to be one of the major drivers of change in the insurance market globally, and insurers often...
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Rory Yates
Sep 11, 20233 min read
Is it really all about "data ecosystems" now?
Part 1 "A data ecosystem is an interconnected network of people, systems, and processes that collect, store, organize, analyze, and share...
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Rory Yates
Sep 11, 20235 min read
8 weeks 8 points of reflection
It has been eight weeks since I joined EIS, and importantly for me, eight weeks since I came back into the insurance industry. A return...
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Rory Yates
Sep 11, 20235 min read
How could we make work better?
The non-real-time and non-liner fused business (Something like that!) Some ramblings about some of the big next steps from my PoV. Lots...
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Rory Yates
Oct 15, 20204 min read
Insure-tech to Insure-value
The zero tech focused paradigm shift For some time now we have been talking about some common key drivers in insurance transformation &...
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Rory Yates
Oct 15, 20208 min read
The beginning, middle and end
A classic story line, only we've been watching the COVID-19 story unfold in front of our very eyes. From my perspective the good news is...
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Rory Yates
Oct 15, 20205 min read
The Eco Ecosystem Driver
Written to support an upcoming debate - keen to get people's views on this topic. As we all know we have entered (casually strolled) into...
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Rory Yates
Oct 15, 20205 min read
We need an unbanky bank
I'm not talking about the Unexpected Bank (which comes to mind when reading this headline), a campaign I was briefly involved in with the...
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Rory Yates
Oct 15, 20203 min read
Getting back to it
A couple of weeks back I felt like I’ve just woken up from a deep sleep. And it has been compromise induced. Perhaps a lot of us have...
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Rory Yates
Oct 15, 20205 min read
Reconnecting Humanity
...with the stuff that matters The topic of balancing capital and economic priorities with humanity is huge, and I am obviously not...
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Rory Yates
Oct 15, 20203 min read
Intuition is really important
I think we have historically tended to see intuition in a work context as equally good and bad, but now unfortunately it's seen as an...
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Rory Yates
Jan 12, 20206 min read
Un-prediction'y views for '21
The tinterweb (I am a geek) is full of so called predictions or foresight at this time of year. I've been guilty of these posts myself....
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